Temporary service availability issue
Information notice

Temporary unavailability of some servers

Some servers hosted in Data Center 2 are currently temporarily unavailable.

  • 1

    The unavailability is related to an incident on the side of our infrastructure partner.

  • 2

    We understand how critical service availability is for your business and sincerely apologize for any inconvenience this may cause.

  • 3

    Our team is in constant communication with the partner, working to restore access and evaluating alternative options for hosting the equipment.

  • 4

    As soon as we receive confirmed information regarding the restoration timeline and next steps, we will publish an update immediately.

Update

Data Center 3 client servers are fully online

Update

Client servers previously hosted in Data Center 3 have been fully started and are now online. Temporary limitations may continue to apply only to external HDD drives and the backup creation system. Work is also ongoing to restore the functionality of the control panel. We will continue publishing updates as confirmed information becomes available.

Update history

History of updates

  1. Data Center 3 client servers are fully online

    Client servers previously hosted in Data Center 3 have been fully started and are now online. Temporary limitations may continue to apply only to external HDD drives and the backup creation system. Work is also ongoing to restore the functionality of the control panel.

  2. Relocation work extended

    Due to logistics-related complications, the work related to the full relocation of Data Center 3 was extended until June 10, 2026. Work was also ongoing to restore the functionality of the control panel.

  3. Full relocation of Data Center 3

    Data Center 3 was undergoing a full relocation from June 4 through June 7, 2026. Services hosted in this data center could be temporarily unavailable during this period.

Thank you for your understanding and patience. We will keep you informed as the situation develops.